Archive for July 2016

Week of August 1, 2016

“The more you know, the more you know you don’t know.”

Jack McMaster

The More You Know . . .

In the last few weeks, as I have been sharing lessons that I have learned throughout my life from my dad, I feel like I keep seeing a common thread: the importance of being a learner. I’ve talked about things like “Never stop learning” and “Do (and learn) as much as you can until you’re 40,” and I’ve shared my thoughts on books that I’ve read that also contain lessons on the value of learning. So it makes sense, then, that this week I share another lesson related to the same topic that is also something that I often heard my father say: “the more you know, the more you know you don’t know.”

 

Like many of the things he said to me, it was simple and catchy, but with real depth when you spend some time thinking about it (which, of course, I have done). It seems to me that this simple little saying has several valuable implications:

 

  • You don’t – and can’t – know everything. If there is anything that we have learned in this information age, it is that there is a seemingly infinite amount of knowledge (some of it good, some of it not so much) accessible to us. Much of it can be found in a couple of seconds by Googling it, but there is far more information out there than one person can know or remember. However, this also means that it is probably more important in today’s world to know where and how to find information, than it is to know it all anyway.

 

  • Realize that other people know things you don’t know (and vice versa). Although you can’t know everything about everything, and you probably can’t even know everything about one thing, there are probably some things about which you are much more knowledgeable than others. Perhaps from having more experience, or from specific study, or from natural inclination, but regardless, you are likely an “expert” on something; at least, much more so than many others. But the same thing is true for those others. They are likely “experts” on things of which your knowledge and experience is much more limited. Therefore, it is a mark of wisdom and good leadership to recognize this, and to learn from and partner with others who know things you don’t know, or who can do things that you can’t do (or can’t do as well). That’s whyit is probably more important in today’s world to know where and how to find information, than it is to know it all

 

  • Never stop learning. Even though you can’t know it all, that doesn’t mean you should stop trying to learn more. Each generation builds on the knowledge gained by the previous generation, and we should be part of the process of building that knowledge. In addition, building our knowledge also makes us better at what we do, because we have learned more and know more.

 

Putting this all together, it means that as you grow in knowledge, experience, and wisdom, you become much more aware of how much it is that still don’t know. That realization should help to keep you humble about your own knowledge and expertise, and should make you more willing to make use of the knowledge and abilities of others. At the same time, even with the realization that you can’t know everything, still never stop learning more. The more you continue to learn, the more you can grow and improve.

Week of July 25, 2016

“Quotable,” on being a learner

A common characteristic of effective leadership: leaders are learners.  If a leader is a learner, he or she will learn from every opportunity, and in that process will continually become a more effective leader. But if that person is not a learner, he is destined to repeat the same mistakes and will fail to develop.  So . . . be a learner.

Never Stop Learning

One of the attributes my dad modeled for me was that of being a learner.  He was an avid reader, inquisitive, and always trying to figure things out.  When something wasn’t working, he was just as apt to figure out why and fix it as he was to take it to someone else to repair it.  And in his jobs – as an electrician and as a pastor – he studied to learn new skills and get better at what he was doing.  I am still amazed when I think about how he taught himself to write electrical software programs so that he could get work doing electrical engineering.  He was an example to me of the importance of being a life-long learner.

I saw this attribute illustrated in my own life years ago, when my family was having a get-together at my parents’ home.  While we were sitting around the dinner table, my dad made a comment about someday wanting to build a deck on the back of the house. One of my two brothers suggested that we do it the next day, because there likely would be very few times that we would all be together at the same time again. So, my dad sketched out the plans, and the next morning we went to the lumber store, picked up all the supplies, and then the four of us proceeded to spend the next eight hours building a large deck. What a great memory!

When we were all finished, my dad commented on how he could see certain attributes of each of our personalities throughout the process. One of the observations that he made about me was that I was constantly asking questions, trying to understand why were doing things in a certain way, and learning from the experience. And that observation was an accurate reflection. In fact, on the StrengthsFinder profile, “learner” is one of my top characteristics. As I have continued to study, learn, and grow in my leadership development, I have seen that this is a common characteristic of effective leadership: leaders are learners.

Bennis and Thomas, in an article originally published in the Harvard Business Review, found this to be true in all of their interview subjects for their research. Their interviewees all described opportunities for reinvention that came from transformative experiences, and all of them placed great value on the learning that took place from those experiences. The authors went on to describe this learning by saying, “In the extreme, the capacity for reinvention comes to resemble eternal youth – a kind of vigor, openness, and an enduring capacity for wonder that is the antithesis of stereotyped old age . . . this [is a] quality, a delight in lifelong learning, which every leader displays, regardless of age . . . it’s an appetite for learning and self-development, a curiosity and passion for life” (Bennis & Thomas, Crucibles of Leadership, in HBR’s 10 Must Reads on Leadership, p. 106). What they discovered is that leaders are constantly learning, and doing so with passion and enthusiasm.

I have often told my own children that you learn just about everything from experience – either your own experience or someone else’s, but it’s usually far less painful to learn from someone else’s experience. However, the pain (or joy) of learning from your own experience can often be a much more effective teacher. In another article originally published in the Harvard Business Review, John Kotter pointed out that “leaders almost always have had opportunities during their twenties and thirties to actually try to lead, to take a risk, and to learn from both triumphs and failures. Such learning seems essential in developing a wide range of leadership skills and perspectives. These opportunities also teach people something about both the difficulty of leadership and its potential for producing change” (Kotter, What Leaders Really Do, in HBR’s 10 Must Reads on Leadership, p.53).   A key word in that last sentence is “potential” – the potential for growth and change is there, but only if the leader learns. Therefore, if the leader is a learner, he or she will learn from every opportunity, and in that process will continually become a more effective leader. But if that person is not a learner, he is destined to repeat the same mistakes and will fail to develop.

In essence, learning needs to be part of the nature of an effective leader. Expanding a broad, general knowledge base; increasing an understanding of human behavior; studying culture and history on both a macro-level (globally and nationally) and a micro-level (organizationally); learning more about leadership; taking up new hobbies and interests; asking questions; exploring, discovering, reading, and engaging the mind; all can be part of the growth and development of a leader. Becoming a learner will stretch your mind, build your knowledge, and open your eyes to new insights. It will help you to make connections between ideas and to understand people. It will help you to be a more effective leader. Leaders are learners. Be a learner.

Bennis, W. G., and Thomas, R. J., “Crucibles of Leadership,” in HBR’s 10 Must Reads on Leadership (2011). Harvard Business Review Press: Boston, MA.

Kotter, J. P., “What Leaders Really Do,” in HBR’s 10 Must Reads on Leadership (2011). Harvard Business Review Press: Boston, MA.