“We need to talk as well as we listen, . . . making sure that we are sharing¬†information that our followers need to hear, that we are doing it often and accurately, and that we using stories for the context. Then, when that happens, our words will fill in the page in front of them with the information that will be best for their growth and their performance. When that happens well, we build more effective relationships, which in turn helps us to be better leaders.”

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