“As leaders, we need to be intentional about doing what works (which is generally evident in the results). And we need to not be afraid of allowing the people who would know best to have input, so we need to give people a voice in the process. This does not mean we don’t periodically assess and analyze, because we do need to make sure it still works, and we can often make minor tweaks that bring improvement. But don’t change for the sake of change when what you have is working, and if what you have is not working, don’t keep doing it. Do what works. And keep doing it.”

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