“Socially skilled people tend to have . . . a knack for finding common ground with people of all kinds – a knack for building rapport. That doesn’t mean they socialize continually; it means they work according to the assumption that nothing important gets done alone.” (Daniel Goleman, “What Makes a Leader?,” in HBR’s Ten Must Reads on Leadership, 2011)
HBR’s 10 Must Reads on Leadership. (2011). Boston, MA: Harvard Business Review Press.